![]() Click or tap Continue to proceed to the Duo self-service device management portal, where you can complete the steps to add your new phone number and set up Duo Push on the new phone so you can use it to log in with Duo. I f you have a new phone number then you can't send yourself a text message with a Duo Push reactivation link. If you are using a different phone number than the one you first set up to use Duo Push then tap or click the I got a new number link. If you don't have Duo Mobile installed be sure to install it before you try to open the activation link in the text message. ![]() ![]() When the text message with the link arrives on your phone, tap it to automatically reactivate Duo Mobile on your phone to use Duo Push again. If you still use the same phone number as you did when you first set up the phone to use Duo Push, then click or tap the Text me a link button. Click or tap that link to begin the reactivation process. If a Duo Push authentication times out you'll see the I got a new phone link shown in the Universal Prompt. If you have replaced the phone you activated for Duo Push, or if Duo Push stops working, you can get Duo Push working again without contacting the ITS help desk (Support Center). This is common when upgrading to a mobile phone while keeping the same phone number or when factory resetting a mobile phone. Reactivation is needed when passcode and push generation do not work on a previously enrolled device. If you wish to replace your only device or hardware token, first enroll or activate its replacement, and then delete the original.īack to top Reactivate Duo Mobile for an existing device You cannot remove your only device or hardware token. From here you can follow the prompts to delete existing devices.*For instructions to add an additional device, please go to the enrollment page and follow step 4 for your desired device. From here you can follow the prompts to edit existing devices and add additional devices.Verify your identity by authenticating with an existing enrolled device.Type your CruzID and Gold password in the boxes marked CruzID and Gold Password, respectively.On your computer, launch any CruzID Gold enabled application (for example CruzID Manager).
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |